Frequently Asked Questions
Everything you need to know about our premium tailoring and services.
What is the standard shipping time for orders within Europe?
Standard shipping within Europe typically takes 3 to 5 business days. Once your order is dispatched, you will receive a tracking number via email.
How do I determine the right size for a tailored suit?
We recommend using our comprehensive size guide located on each product page. If you are between sizes, we suggest choosing the larger size for a more comfortable fit that can be easily tailored.
What is your return policy for online purchases?
You may return any unworn and unwashed items with original tags attached within 30 days of delivery for a full refund or exchange.
Are your suits made from sustainable materials?
Yes, we prioritize high-quality natural fibers such as wool, linen, and cotton, sourced from reputable European mills that adhere to strict environmental standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna for flexible payment terms.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer service team.